Our Privacy Policy

Privacy Policy

Last Changed: 1st September 2025

At MH Marketing, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us through our website, advertisements, social media platforms (including Meta), or when you request our services.

1. Information We Collect

We may collect the following types of information:

  • Personal details such as name, phone number, email address, and postal address.

  • Service-related details such as your moving requirements, property size, locations, and dates.

  • Technical data such as IP address, browser type, and device information when you interact with our website or ads.

  • Communication records from messages, emails, or calls with us.

2. How We Use Your Information

We use the information collected to:

  • Provide you with quotes and deliver removal/marketing services.

  • Process bookings and payments.

  • Communicate with you about your requests and updates.

  • Improve our services, website, and customer experience.

  • Send marketing communications (only if you have given consent).

  • Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information. We may share data only with:

  • Trusted service providers (e.g. payment processors, IT support, subcontracted movers).

  • Legal authorities if required to comply with the law.

  • Business partners if they are directly involved in fulfilling your service request.

4. Data Storage & Security

  • We take reasonable measures to protect your personal data against loss, theft, or misuse.

  • Your information is stored securely, and access is restricted to authorised personnel only.

  • We retain your data only for as long as necessary to provide services or meet legal obligations.

5. Your Rights

Under UK data protection law (GDPR), you have the right to:

  • Access the personal data we hold about you.

  • Request corrections to inaccurate data.

  • Request deletion of your personal data.

  • Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us at [Contact Email / Phone Number].

6. Cookies & Tracking

Our website and ads may use cookies and similar tracking technologies to improve performance, measure ad effectiveness, and deliver relevant offers. You can manage cookie settings through your browser.

7. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

MH Marketing
Email: mitchell@marketingmh.com